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ITU E.440:1996

ITU E.440:1996 Customer Satisfaction Point Specify the establishment of a contact point in each ROA/Administration for resolving customer specific troubles reported by another Administration/ROA. This contact point defined as the Customer Sati

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Table of Contents

1Introduction
2Purpose
3Definition
4Customersatisfactionpoint
5Remarks
AnnexAInformationexchangeforcustomer
satisfactionpoint

Abstract

Specify the establishment of a contact point in each ROA/Administration for resolving customer specific troubles reported by another Administration/ROA. This contact point defined as the Customer Satisfaction Point, is distinct from maintenance contact points defined in Recommendation M.1510.

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