• JA1004

• 2004-01-28

• Historical. Access the latest revision: JA1004_201205

• G-11 Rmsl Software Committee

In 1994 the SAE G-11 Reliability, Maintainability, Supportability, and Logistics (RMSL) Divisionchartered a software committee, G-11SW, to create several software standards and guidance documents acrossthe RMSL spectrum, including a software supportability program standard. The committee was formed as a crosssection of international representatives from commercial industries and governments.The G-11SW committee has attempted to develop a standard that is consistent with a SAE G-11 system levelsupportability program standard and augmented by necessary software-specific support information. TheG-11SW committee believes this document reflects the best current commercial practices, and meets theobjectives of the United States Department of Defense Acquisition Reform initiative. This document isperformance based and is intended to be used by industries to address market demands for supportable softwareproducts that facilitate system evolution, time to market, and implementation of cost-effective functionality. Asappropriate, governments may also reference this document.Software has been recognized by SAE G-11 as an important system component that is not adequately addressedat the system level. Software requires interpretation and variations on RMSL methods used by hardware. Thisdocument relies on the simple concept of supplier-customer dialogue and partnership to define, meet, anddemonstrate assurance of software product supportability requirements. This document describes, within a Plan-Case framework, what performance requirements are necessary. An accompanying implementation guide (SAEJA1005) sets forth current best practices for how to structure the Plan in terms of activities, tasks, and methods soas to achieve the requirements of this document and provide demonstration evidence of supportabilityachievement in the form of a Case.Development of this document and the accompanying implementation guide, as well as other supportinginformation reports, has required dedication by a few participants and extended review by a wider audience ofpotential users. The professionalism of all these individuals and the support they received from their companies,governments, and other organizations is gratefully acknowledged.Abstract-This SAE Standard defines recommended practices for the achievement of suitable supportability andthrough-life support arrangements for software within an overall systems engineering framework. The SoftwareSupportability Plan (goals to achieve) and the Software Supportability Case (demonstration of achievement) arepresented as the basis for program management. This document is applicable to all projects incorporatingsoftware, and aims to meet the needs of end-users and of organizations that acquire, develop, or provide postdeliverysupport for software.

• SAE JA 1004

• Aerospace

• CAD / CAM / CAE
• Reliability Maintainability Supportability